Contact

Contact IPW.PET for product advice, order support, returns or approved retailer assistance.

Customer service

Use the form below or email trade@ipw.pet. Include your order number when contacting us about an existing order.

Delivery and returns

Review our Shipping and Returns information before submitting a request.

Trade support

Approved retailers can sign in through the Trade Account pathway. New retailers should use the Become a Retailer application. Every application is reviewed manually.